vegas99 Terms & Conditions
and Terms of Use

01 General Terms

vegas99 is an online platform serving players in Myanmar with live casino, football betting, slots, and card games. To use this platform, the following basic requirements must be met—

• You must be 21 years of age or older. Anyone under this age is strictly prohibited from using this platform.
• You must access and play from a location where doing so complies with your local laws. We are not responsible for players who do so in violation of applicable laws.
• Each person may only open one account. Family members may play on separate accounts, but they cannot share the same payment method (e.g. the same KBZPay number).
• Players are responsible for the security of their own account and must not share their password with anyone.
• Playing on this platform carries the risk of financial loss. Please play responsibly.

1.1 Service Availability

vegas99 aims to provide service 24 hours a day, 7 days a week, but may temporarily suspend service due to maintenance, technical issues, or circumstances beyond our control. When this happens, we will try to notify users in advance where possible, except in cases where prior notice is not feasible.

1.2 Language and Communication

The official language of this platform is Burmese. Customer support is available in Burmese 24/7 via Live Chat and also by email.

02 Account Registration and Verification

To play on the platform, a player must open an account using accurate information. Accounts opened with incorrect or unverifiable information may be blocked without notice.

2.1 Information Required for Account Registration

• Full name (as shown on national ID card)
• Date of birth (to confirm you are 21 or older)
• Contact phone number or email address
• Payment method (KBZPay, Wave Money, AYA Pay, bank transfer)

2.2 Verification Process

Before making a withdrawal or claiming a bonus, players may be required to submit their identification documents. This verification is in place to maintain the security and fair play standards of the platform.

2.3 One Account Policy

The platform enforces a policy of one account per person, per household, or per shared computer/device. Violating this policy may result in bonuses being forfeited or the account being suspended.

03 Deposit & Withdrawal Management

3.1 Deposits

• Minimum deposit: 20,000 Ks (all payment methods)
• Deposit methods: KBZPay, Wave Money, AYA Pay, bank transfer
• Deposits will generally appear in your account almost immediately. If there is any issue, please contact customer support.
• The name and payment method used for deposits must belong to the player themselves.

3.2 Withdrawals

• Minimum withdrawal: 30,000 Ks
• Withdrawal processing time (general): 30 minutes to 3 hours
• Withdrawals can only be made to the same payment method used when depositing.
• You may continue playing while a withdrawal is being processed, but funds will not be transferred until the review is complete.
• Withdrawals cannot be made before the bonus wagering requirement has been met.

3.3 Financial Transparency

Players can view their deposit and withdrawal history in their account dashboard. If there is any dispute, it should be raised with customer support within 48 hours of the transaction date.

04 Bonuses and Promotions

4.1 Welcome Bonus

On your first deposit at vegas99, you can receive a 120% bonus (up to 300,000 Ks). Before withdrawing bonus funds, you must meet the wagering requirement — the bonus amount must be wagered 10 times before bonus winnings can be withdrawn.

• Example 1 — Deposit 20,000 Ks, receive a bonus of 24,000 Ks, balance becomes 44,000 Ks; wagering required: 24,000 × 10 = 240,000 Ks
• Example 2 — Deposit 520,000 Ks, receive a bonus of 300,000 Ks, balance becomes 820,000 Ks; wagering required: 300,000 × 10 = 3,000,000 Ks

4.2 Bonus Cancellation Conditions

Bonuses will be forfeited and related play will not count toward wagering requirements if any of the following occur—

• Exploiting bonus terms to place hedged bets (bonus abuse)
• Claiming the same bonus more than once using different accounts
• Using the platform as a channel for money laundering
• Falsely claiming that wagering requirements have been met

4.3 VIP Program

VIP levels progress based on each player's play style and time spent on the platform — there are 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Depending on your VIP tier, you can receive weekly cashback ranging from 0.2% to 0.8%, along with other special benefits. VIP tiers are evaluated by the platform according to set criteria, and players will be notified accordingly.

05 Game Management

5.1 Game Results

We ensure that results from Random Number Generator (RNG) and Live Dealer games are conducted through a fair gaming system. If a player is unsatisfied with a game result, they may raise a complaint with customer support, but completed rounds cannot be reversed.

5.2 Disconnection During Play

If a player's connection drops and a round is left incomplete, the platform's result records are the official reference, and any active bet placed by the player will be handled in accordance with our policy.

5.3 Game Variety

The platform offers football betting, Live Casino (including Baccarat, Roulette, and Dragon Tiger), Slots, Crash Games, and card games (including Shan Koe Mee and 2D/3D lottery). New game types may be added, and announcements will be made by the platform.

06 Prohibited Actions

Players must refrain from the following actions —

• Using bots, gameplay pattern hacking, or any technical exploits
• Money laundering or using the platform for financial transactions
• Collecting bonuses without genuine play (bonus harvesting)
• Using abusive or offensive language toward any individual
• Conducting DDoS attacks or sending spam that disrupts platform services
• Selling, giving away, or renting your account to a third party
• Opening accounts with false information in order to claim bonuses

If any of these terms are violated, we reserve the right to forfeit bonuses and remaining balances, and to suspend the account.

07 Personal Data Protection

How we handle players' personal data is fully explained in our Privacy Policy. The points below are a summary of that policy —

• Players' personal data will not be sold or disclosed to third parties except for the purpose of providing services and conducting security checks
• Data is protected with SSL encryption
• Players may contact support to request changes to or deletion of their personal data

08 Limitation of Liability

We are not responsible for players' gambling losses, prizes not received during play, losses resulting from disconnections, or losses caused by issues arising from the player's own actions.

• Losses caused by external cyberattacks or network failures beyond our control
• Situations arising from a player allowing another person to play on their account
• Internet connection issues on the player's end

This platform is provided "as-is" and players are responsible for making their own informed decisions regarding gameplay.

09 Account Suspension

9.1 Closure by Player

Players may contact customer support at any time to request closure of their account. Any remaining balance will be returned in accordance with the withdrawal policy.

9.2 Suspension by Platform

If a player is found to have violated these terms, we reserve the right to temporarily or permanently suspend the account without prior notice. In such cases, any bonus balance will be forfeited, and only funds that were genuinely deposited (excluding bonuses) may be returned after review, in accordance with our policy.

9.3 Responsible Gaming — Self-Exclusion

If gambling is causing you problems, you can contact the platform to set a self-exclusion. For more information, visit the Responsible Gaming page.

10 Amendments and Final Actions

vegas99 reserves the right to amend these terms and conditions at any time. Major changes will be announced on the platform so that players are informed. Continuing to use the platform after amended terms have been announced will be considered acceptance of those changes.

If you have any questions about these terms and conditions, you can contact customer support—